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Website of the Day: Ning
If you're dying to take a bite out of the social networking pie, but want something that's all your own, take in a whiff of Ning — a customizable social networking community. Like Blogger and Wordpress are to blogging (which allow you to start your own blog about whatever the heck you want), Ning lets you to gather up all interested parties and socialize together in one place.
Why would you want to start your own social network?
How To: Change Your Desktop Icons
I love to customize! From getting my BlackBerry engraved at the TechCrunch/Popsugar shindig in LA, to downloading some pretty wild wallpaper to bring out my inner animal and make me feel at home while I'm at the office. I do all I can to show my personality and prevent desktop boredom, even when it comes to my gadgets, which is why I switch it up and get down with cool (and free!) desktop icons through Iconfactory.
Beautify Your Cell Phone Screen With Getfrog
Now that I've grown accustomed to my BlackBerry Pearl's user-friendly interface and colorful homepage, I couldn't imagine using my old black/grey screened Nokia again.
Here's a little techie tidbit..If you happen to have a QWERTY Smartphone and you're not digging its basic homepage, check out Get Frog a site that lets you customize your homepage with fun colors and links...all for free!
Featured on The Boy Genius Report, this site can help you pimp your phone, without having to download a thing.
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Website of the Day: Customer Service Scoreboard
This one is pretty self-explanatory, but oh-so helpful: Customer Service Scoreboard gives you the overall score of some of the most used customer service lines around to see how they stack up. For example, if I would have checked this site before I called AT&T to complain about service interruptions last week, I would have been prepared for their less-than-stellar customer service — they have 29 negative comments and only 7 positive, leaving them with a total score of 48.31 out of 200. Come on AT&T — you can do better!
Sites and Tips For Better Customer Service
There is nothing fun about sitting on the phone waiting for customer service. Nothing. Unfortunately, it's a fact of consumer life.
Would You Order a Custom Jonathan Adler Design?
Jonathan Adler took the design world by storm with his graphic, happy-chic needlepoint pillows and hand-loomed rugs. Now, he's taken his trendy accessories to the next level, putting design in the hands of shoppers with a new customizing service. Picking from a selection of pillows, rugs, and totes, you can choose the pattern, color, size, and fabric that says "you" the most.
The Customer Service Halls of Shame and Fame
Nobody wants a customer service experience that leaves you swearing under your breath, but these situations aren't exactly avoidable. MSN Money knows how important customer service is to consumers and conducts an annual survey that measures customer satisfaction.
It's named 10 companies that need a lot of improvement in the customer service department and 10 that would be good examples to the companies in the Hall of Shame.
Geek Tip: Email Comcast Corporate For Cable and Internet Help
Last month I suffered the ultimate geek distress — an Internet and cable outage for over a week.
It inspired me to air my frustrations here, and the silver lining of the whole situation is that someone at Comcast saw my post and responded with a tip: if you're ever feeling like you're getting nowhere with the customer service on the phone, you can email the corporate team for assistance.
The corporate email address is We_Can_Help@cable.comcast.com.
Casa Verde: Custom-Made Furniture From Beeken Parsons
I recently had the opportunity to tour the wood shop of Beeken Parsons, a Vermont-based furniture maker that crafts exquisite, handmade furniture. The workshop was established in 1983 by Vermont furniture makers Bruce Beeken and Jeff Parsons, who first met as students in Boston University's Program in Artisanry. For over 20 years, the partners have crafted exceptionally beautiful, sustainable furniture out of their small shop in Shelburne, VT.
Denim Designer Spotlight: Work Custom Jeans
DearSugar recently asked me about Jessica Alba's torn jeans, so I set out to find them. Upon research, I discovered they're the Kentucky beaten zip drainpipes by Work Custom Jeans (left). I also learned that Whitney Port, Shenae Grimes, and Christina Milian are all fans of the brand.
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