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Geek Tip: Email Comcast Corporate For Cable and Internet Help
Last month I suffered the ultimate geek distress — an Internet and cable outage for over a week.
It inspired me to air my frustrations here, and the silver lining of the whole situation is that someone at Comcast saw my post and responded with a tip: if you're ever feeling like you're getting nowhere with the customer service on the phone, you can email the corporate team for assistance.
The corporate email address is We_Can_Help@cable.comcast.com.
Daily Tech: SpeakEasy Makes Recording on the iPhone Easy
- If you want the best iPhone voice recording app, download SpeakEasy. It may cost you $2, but it comes with auto-pausing and gives you many recording options.— Cool Hunting
- Wait a minute, just when I get excited about Scosche designing an iPod Shuffle earphones adapter, I learn that Apple will be charging third parties a hefty fee for the privilege of making Shuffle accessories. Therefore, prices for third-party earphones and adapters won't be as cheap as previously hoped.
Daily Tech: Amazon Announces Kindle App For the iPhone
- I'm loving the fact that Amazon has just launched a free Kindle application for the iPhone or iPod Touch. — MobileCrunch
- Eric Schmidt, Google's CEO, recently bashed Twitter at a Morgan Stanley technology conference, saying it was a "poor man's email system." — Valleywag
- Check out an unboxing of a brand new iMac.
Do You Fear Monthly Internet Service Limits?
Comcast dropped the bomb yesterday that it'll be placing caps on Internet service — 250 GB per month. When a customer goes over, they'll be contacted by Comcast and asked to curb their usage, and there's also a possibility that the company will charge $15 for every 10 GB over the limit.
Considering Comcast is the country's second-biggest Internet provider, this should affect tons of people (yours truly included), and in general, I'm wary of new limits on services.
Daily Tech: Look Thinner, Younger, and Taller in Pictures
- Want to look thinner, younger, and taller in pictures? (Oh and get rid of red eye — like in the picture — too!) — Switched
- Want to try an evite alternative? Check out Mobaganda, which makes online invites dead simple.
So Dumb It's Brilliant
I used to hate these ads. But once you start watching them and anticipating the inevitable super-bad pun, they grow on you. Like mold.
Comcast Spiderman Commercial
I remember the days of living with weird roommates, being the weird roommate...Thank God I live alone now!
If Kids Ruled The World...
...all things would be the same? Only, instead of late night partying and early morning hangovers keeping us from work, Blues Clues would be the dirty culprit. Such a bad influence, that punk of a pup.
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The Customer Service Halls of Shame and Fame
Nobody wants a customer service experience that leaves you swearing under your breath, but these situations aren't exactly avoidable. MSN Money knows how important customer service is to consumers and conducts an annual survey that measures customer satisfaction.
It's named 10 companies that need a lot of improvement in the customer service department and 10 that would be good examples to the companies in the Hall of Shame.
Have You Ever Suffered an Extended Internet/Cable Outage?
Dear friends and readers, take pity on me. I have no Internet or cable at my house right now. Both services come from Comcast, and now I'm starting to see where that bundle deal was not such a great idea after all.
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