Oh, Joyce, aren't you too cute? She wants to be unsubscribed from "your" Internet because hers gets too full all the time.
She does have an email address, so I'm a little confused as to why she didn't just email this in, but then I'm actually not confused at all. It's crystal.
You know that this letter, posted on Neatorama, was totally written by someone's cute mom who's a little less than tech savvy. Is Joyce your mom? Or an awful lot like yours? Then please join our Funny Tech Stories group, and keep posting her letters!