Parents Turn To Kids For Tech Support


Warning: This is one of those, "yeah, I already knew that" stories. Like so many other people from my generation, I dread the late night phone calls from my mom who just remembered she fell in love with a jacket at J.Crew and wants me to go online and find it for her. Not because she doesn't have the ability to go search the website herself, but because she figures I am already online and just a click away.

For whatever reason, it seems to be a universal truth that even young students are the ones helping out their parents and using technology on their behalf. According to a recent USA Today article:

  • Three-quarters of students between the ages of 8 and 14 say they have completed an online transaction.
  • Nearly one-fourth of the 6,000 young respondents say they shop with their parents' credit cards, 26 percent use gift cards, and 8 percent say they use their own credit card.
  • Almost half say they help with electronic transactions because their parents are "clueless" online.
  • One-third help because their parents don't have enough time to shop.
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