Rachel Sterne, the newly appointed chief digital officer for NYC, released her first report on the city's digital roadmap, and goals she'll be implementing over the course of the year that will provide connectivity for its citizens. While I haven't finished reading the entire 60-page document yet, I am pretty impressed with all the digital tools the city already enjoys. Below are just a few I've already found published in the report:
- More free WiFi in public places, including parks.
- An official @nycgov Twitter account, updating followers on city happenings, news, and alerts.
- Online bill payments for city dues like water, parking tickets, and property taxes.
- 311 service requests, which allow users to report incidents, sanitation issues, taxi or noise complaints, and a number of other issues via a mobile app or website.
- Condom finder iPhone app.
- School-based iZone tools that allow teachers to track progress of their students in real-time, and customize learning plans to individual student needs.
Does your city offer any of these digital perks? What kind of digital progression woud you like to see in your own town?