I generally like to troubleshoot my own tech problems, but after downloading a new program the other day, an instructional video started to play — and I found myself watching the entire thing. As long as they're short, sweet, and informative, I have admit — I'm a convert!
I've noticed them on two sites I visit regularly: Google uses them on their blog when explaining new features and Apple also includes instructional videos for new products on their site. Do you find them helpful?

Kenneth Jay Lane
Vero Moda
farfetch.com
I've just started making video tutorials for my work blog. I only started to do this as written instructions weren't getting through to people. They have been a hit.
1I am usually a trial and error girl, but I had to watch a t shirt folding video like four times to perfect the technique.
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