This one is pretty self-explanatory, but oh-so helpful: Customer Service Scoreboard gives you the overall score of some of the most used customer service lines around to see how they stack up. For example, if I would have checked this site before I called AT&T to complain about service interruptions last week, I would have been prepared for their less-than-stellar customer service — they have 29 negative comments and only 7 positive, leaving them with a total score of 48.31 out of 200. Come on AT&T — you can do better!
Since this is a crowd-powered site, you gotta put in your positive and negative comments just like you would if you were Yelping a restaurant. So don't just sit back and read the site, let's get to work!
Source: Getty
Acne Jeans
Here in South Africa we have something similar called 'hellopeter'. Its a platform for people to either rant or rave about the different service providers (retail, restaurant, mobile, etc). What I like about 'hellopeter' is that when you have a complaint then sometimes the service providers actually reply to your grievances and that can actually be rather helpful... sometimes.
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