Remember the Netflix debacle from a couple of weeks ago, regarding their decision to get rid of separate user profiles among households? When I asked you what you thought, an astounding 66 percent of you said that you do use the profiles, and I think we all agreed that getting rid of them was a bad idea. Some people even proposed jumping ship!
Thankfully, Netflix responded to the circulated petition (I signed it; did you?) via their blog, stating that they heard you: "We were persuaded by the well-reasoned, sincere responses of loyal members who very much value this feature, and have decided to keep the profiles." Who says petitions don't work?
My bummed-out feeling that I had toward Netflix last week has been utterly replaced with a general feeling of satisfaction and goodwill for a company that respects its users enough to listen to their needs at this level. Thank you, Netflix!
And boyfriend? You can totally have your own profile now.
DSquared
I love it when a company LISTENS! Thank you, Netflix! My bf just ran out of videos to watch in his queue, but it's nice to have the option!
1That is so cool! I didn't think companies that listened to their customers actually existed!
2Thank you Netflix!!! I love my profile and am beyond glad they are not taking it away from me..
My precious!
3This is a rare treat. I may actually go and sign up for netflix cause of this. A lot of companies would have just made the change and then left you a pop-up explaining the changes the next time you logged on.
Bigtime Kudos to NetFlix!
4Yeah, I was really happy when I got the email yesterday. Go Netflix!
5I already adjusted to not having profiles and will probably leave just one queue unless they make profiles better...but I still think it is pretty cool that Netflix listened to its customers.
6Awesome! I was thinking about signing up for an account when I go back to school. The lack of profiles was holding me back, though. Yay! Congrats!
7way to go web protesters
8I signed the petition thanks to geeksugar who posted a link. I am so happy that Netflix saw the error of their ways. THere is no way that we could go back to one list. No sharing DVDs here!
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